FAQ
Questions, answered
How far in advance should I book?+
We recommend booking as soon as you have a date locked in — popular dates across the Valley (especially weekends, spring, and fall) fill up fast. A $400 non-refundable retainer holds your date.
Do you travel outside of Phoenix?+
Yes — we service the entire Valley, including Scottsdale, Paradise Valley, Tempe, Mesa, and Glendale. Travel is included up to 25 miles from our base; beyond that, a small per-mile fee applies.
What's the difference between planned extra time and overtime?+
Planned additional time is added to your package in advance for $50/hour. Unplanned overtime — running long on the day of your event — is billed at $150/hour in 30-minute increments, so it's worth adding time ahead of time if you think you'll want it.
How does payment work?+
A $400 non-refundable retainer is due at booking to hold your date. The remaining balance is automatically charged two weeks before your event, with a reminder sent in advance.
What do you need from us on-site?+
A level, solid space at least 6' by 9', a standard power outlet within reach, and parking for our vehicle close to the venue.
Still have questions?
We’re happy to help you plan the perfect booth for your event.